Institutional Licensing
Discuss university-wide campus licensing, department rollouts, and custom invoicing.
Technical & Research Support
For questions on Zotero integration, LaTeX exports, or citation verification questions.
Headquarters & Response SLA
440 Mission St, San Francisco, CA 94105 • USA
Guaranteed response time within 4 business hours for active subscribers.
Send a Direct Message
4-Hour Support SLA
Direct priority routing to senior scientific technical support engineers.
Live Onboarding
Complimentary Zoom onboarding sessions for university lab teams of 5+ members.
Security Questionnaires
Rapid completion of institutional IT, FERPA, and HIPAA compliance audits.
Community Slack
Invitation to our private scientific community with over 10,000 active researchers.